Zoho Desk
Your agent works in Zoho Desk with your key, and never holds it.
- 7 days free
- Cancel anytime
- Nothing to install
- Kind of work
- Customer support
- How you connect
- Sign in with your account
- API key
- What waits for you
- Nothing, until you turn on asking
What your agent can do there
Read and answer tickets and conversations, update customer records.
- support
- helpdesk
- tickets
- contacts
- customer service
- knowledge base
- agents
At the provider
Technical details
- Hosts
- desk.zoho.com, desk.zoho.eu, desk.zoho.in, desk.zoho.com.au, desk.zoho.com.cn, desk.zoho.jp, desk.zohocloud.ca, desk.zoho.sa, desk.zoho.sg, desk.zoho.ae
- Key type
- oauth2-ac
- Key goes in
- Authorization
Which calls read, write or destroy
| When | Class |
|---|---|
| GET HEAD ^/api/v1/(directAssignmentRules/executionStatus|rulegroups/executionLogs(/[^/]+)?|webhooks(/[^/]+)?)$ | read |
Without a matching rule, GET, HEAD and OPTIONS read, POST, PUT and PATCH write, and DELETE and any other method destroy. A recipe rule only raises a GET the vendor changes something with to a write. No recipe rule makes a call destructive.
Token IP filtering
If the provider can limit a token to IP addresses, allow Sallyport's outbound address. The connection form shows it, ready to copy.
Bring a service the catalogue has never seen
Add its web address and your key, and your agent uses it like any of the 827. If your agent runs into a service you haven’t added, it sends you a link.
- 7 days free
- Cancel anytime
- Nothing to install