Autotask PSA REST
Your agent works in Autotask PSA REST with your key, and never holds it.
- 7 days free
- Cancel anytime
- Nothing to install
- Kind of work
- Customer support
- How you connect
- API key
- What waits for you
- Nothing, until you turn on asking
What your agent can do there
Read and answer tickets and conversations, update customer records.
- PSA
- tickets
- companies
- contacts
- projects
- time entries
- contracts
- MSP
- service desk
At the provider
Technical details
- Hosts
- webservices.autotask.net, webservices1.autotask.net, webservices2.autotask.net, webservices3.autotask.net, webservices4.autotask.net, webservices5.autotask.net, webservices6.autotask.net, webservices11.autotask.net, webservices12.autotask.net, webservices14.autotask.net, webservices15.autotask.net, webservices16.autotask.net, webservices17.autotask.net, webservices18.autotask.net, webservices19.autotask.net, webservices22.autotask.net, webservices24.autotask.net, webservices25.autotask.net, webservices26.autotask.net, webservices28.autotask.net, webservices29.autotask.net, prde.autotask.net, pres.autotask.net
- Key type
- api_key
- Key goes in
- Secret
Which calls read, write or destroy
| When | Class |
|---|---|
| GET HEAD (?i)^/atservicesrest/v1\.0/TimeOffRequests/[^/]+/Approve$ | write |
| GET HEAD (?i)^/atservicesrest/v1\.0/WebhookEventErrorLogs(/|$) | read |
Without a matching rule, GET, HEAD and OPTIONS read, POST, PUT and PATCH write, and DELETE and any other method destroy. A recipe rule only raises a GET the vendor changes something with to a write. No recipe rule makes a call destructive.
Token IP filtering
If the provider can limit a token to IP addresses, allow Sallyport's outbound address. The connection form shows it, ready to copy.
Bring a service the catalogue has never seen
Add its web address and your key, and your agent uses it like any of the 827. If your agent runs into a service you haven’t added, it sends you a link.
- 7 days free
- Cancel anytime
- Nothing to install